Category: Case Studies

Powering Ottawa’s future with district energy systems

Posted on by George stamatakos

Ottawa’s rapid growth and commitment to sustainability are increasing demands on the city’s energy infrastructure. To meet these challenges, innovative solutions are needed to enhance capacity while minimizing environmental impact. District energy systems (DES) efficiently distribute heating and cooling through interconnected networks, leveraging waste heat and reducing reliance on traditional energy sources. Hydro Ottawa Group plans to use this solution to improve access to clean energy and build a more resilient and sustainable city.

“A district energy system is multiple heating and cooling plants that you can connect together,” says Laurie Heuff, vice-president, system planning and asset management at Hydro Ottawa Limited, a Hydro Ottawa Group subsidiary. “Essentially it’s transferring excess energy to balance demand elsewhere, reducing the need for additional generation and reducing overall system strain.” 

She explains that wasted heat from large buildings can heat water for developments nearby. “By connecting different areas using water pipes, we capture and redistribute heat,” Heuff explains. “Reusing existing energy instead of wasting it maximizes energy efficiency and avoids the need for additional heating fuel.”

Ottawa has a few district energy systems, including one at the Zibi community utility near LeBreton Flats. 

“In that community, we have a heating and cooling system that heats both the Quebec and the Ontario side of the Ottawa River,” Heuff says. “It also leverages waste heat from the Kruger paper mill. There’s piping that connects Kruger to the Zibi central utility plant. Using heat-exchangers and water to carry the thermal energy to Zibi, there is sufficient heat for all of Zibi’s space and water heating. In summer, chillers are coupled to the Ottawa river to provide highly efficient cooling to the community. The central utility plant is a net-zero carbon utility because it leverages very clean electricity from the Quebec grid to do the majority of the energy production.” 

In addition to Zibi being the region’s first zero carbon-emission community, this innovative system is the first in North America to use post-industrial waste heat recovery in a master-planned community.

“A lot of cleaner technologies need an economy of scale to make them work, so they’re too expensive for a one-building solution, but if you group 10 buildings together, the capital cost for the creative solution makes more sense and Zibi is a great example of that,” says Scott Demark, a partner with Theia Partners Inc., which helped co-ordinate the district energy system at Zibi. “We capture enough waste heat from Kruger to heat four million square feet of residential and office space there.” 

Kruger receives payment from the Zibi community and fulfills its sustainability commitments through this arrangement. 

“For this project, Hydro Ottawa Group connected with the developer to collaborate,” Demark says. “Hydro Ottawa brings a good honest brand to it and a lot of credibility to the offering since DES aren’t that common in Canada.”

Heuff sees the potential for expansion of these systems as “abundant”. 

She notes that Hydro Ottawa Limited is “very good at managing energy infrastructure” and boasts one of the highest reliability levels of service in all of Ontario. 

An upcoming project is at The Ottawa Hospital’s new Civic campus. The hospital’s central utility plant is the heart of the hospital’s heating and cooling equipment. 

“We’re building it for the first phase of the hospital and we’re able to expand the actual equipment that’s in the building to handle the expansions that the hospital will go through over the coming years,” Heuff says. “We also have plans to then expand pipes off of the campus and to other areas that will be serviced by more commercial-style development. We’ve been speaking with developers on the Carling Avenue corridor where there’s a lot of high-rise development that’s going on as a result of the intensification from the light-rail train that’s going by there.” 

As such, those buildings will be able to take advantage of some of the waste heat from the hospital’s central utility plant. The hospital’s system itself aims to be the most sustainable hospital energy system in Canada when it’s built.      

For more than a century, Hydro Ottawa Group has built a foundation of expertise in energy distribution. They are now poised to leverage that deep-rooted knowledge to pioneer district energy solutions, which will bring unparalleled resilience and redundancy to Ottawa, extending benefits to commercial partners and ensuring maximum energy use. The utility is committed to applying its proven skills to create efficient, interconnected networks that eliminate waste and enhance reliability. This approach will bring robust, multi-sourced heating solutions to Ottawa’s critical infrastructure and beyond, demonstrating their dedication to maximizing energy potential for a sustainable future.

Partnering with Ottawa Community Housing to cut emissions and foster connection

Posted on by George stamatakos

Hydro Ottawa Group and Ottawa Community Housing (OCH) are increasing their efforts to build a greener, more sustainable future for Ottawa. Through an expanded partnership and the support of the Ottawa Retrofit Accelerator (ORA) program, the two organizations are collaborating to significantly reduce carbon emissions and foster connection across OCH’s extensive housing portfolio, demonstrating that community-focused climate action can deliver environmental, economic, and social benefits.

As Ottawa’s largest provider of community and affordable housing, OCH is committed to aligning with the City of Ottawa’s Climate Change Master Plan to reduce emissions by 96 per cent by 2040. To help achieve this goal, OCH is leveraging Hydro Ottawa Group’s expertise in energy efficiency and clean energy innovation.

A strategic and impactful partnership

Hydro Ottawa Group and OCH have partnered on energy efficiency initiatives for more than a decade. This relationship grew significantly in July 2024, with the announcement of an expanded collaboration focused on deploying a series of forward-looking, energy-saving technologies. These include:

  • Electric vehicle (EV) charging infrastructure to support a growing EV car-share program, which has already seen 255 users travel more than 34,000 kilometres;
  • Installation of heat pumps for individual townhomes, with plans for 260 units to be upgraded over time;
  • Deployment of solar panels, with 37 arrays generating 500,000 kWh of clean electricity; and
  • Building automation systems (BAS), active in 18 buildings, with another 27 in the design phase, optimizing energy usage across OCH communities.

 

In December 2024, OCH also launched CommuniFi, a free community Wi-Fi project at two of its buildings in Ottawa. Designed to improve digital access for residents, the initiative is powered by hiboo networks, a Hydro Ottawa Group subsidiary, which provides the essential fibre-optic infrastructure and technical expertise behind the reliable, high-speed connectivity. This service helps residents access vital online resources. 

Together, these initiatives lower emissions, reduce operating costs, improve indoor comfort, and help maintain housing affordability for low-income residents. They also foster stronger, more connected, and inclusive communities. Since 2011, OCH has saved $64.1 million, reinvested to enhance housing operations and sustainability.

The power of the Ottawa Retrofit Accelerator

A key driver of OCH’s decarbonization plan is its participation in the Ottawa Retrofit Accelerator (ORA) program, a $10 million initiative funded by Natural Resources Canada and delivered by Hydro Ottawa Limited. In consultation with Envari Energy Solutions, one of the five approved energy consulting firms for the program, ORA provides commercial, institutional, and residential high-rise buildings with expert guidance, financial support, and a streamlined pathway to deep retrofits.

As part of the program, OCH has enlisted Envari Energy Solutions, a Hydro Ottawa Group subsidiary, to conduct a carbon pathway study for 38 high-rise buildings. This analysis will create a customized roadmap for maximizing energy efficiency and aligning capital planning with long-term climate goals.

“Reviewing our eco performance is crucial for integrating our climate goals into our long-term capital planning,” said Stéphane Giguère, CEO of Ottawa Community Housing. “By understanding the decarbonization pathways for each of our buildings, we can make informed decisions on infrastructure upgrades, ensuring both sustainability and affordability for our residents.”

This support from Envari builds on their earlier work with OCH, including the successful implementation of building automation systems and EV charging infrastructure.

A model for climate leadership

“This partnership is a testament to the power of collaboration and innovation in tackling climate change and the energy transition,” said Bryce Conrad, President and CEO of Hydro Ottawa Group. “By investing in energy efficiency and embracing innovative solutions, we can help OCH achieve its ambitious carbon reduction goals while making their buildings more comfortable and affordable for residents.”

Both organizations consider this partnership as a model for how local collaboration can accelerate the clean energy transition, particularly in sectors like affordable housing, where energy savings directly benefit residents.

“Together, we will implement innovative energy-saving technologies that reduce our carbon footprint, lower energy costs, and provide advanced energy solutions to residents,” added Giguère. “Our combined efforts underscore our shared commitment to building stronger and greener communities.”

Looking ahead

With projects underway and a clear roadmap, the OCH-Hydro Ottawa Group partnership is set to make an even greater impact. Future plans include expanding the EV car-share program to new communities, further scaling heat pump installations, and continuing to develop carbon-reduction strategies for OCH’s 15,000+ homes across the city.

This collaboration is an example of what’s possible when public utilities and housing providers work together to serve people and the planet.

Energizing Ottawa’s transformational transit future

Posted on by George stamatakos

Hydro Ottawa Group is powering the city of Ottawa’s transition to a 100 per cent electric bus fleet, demonstrating our commitment to a smarter energy future. At Hydro Ottawa Group, innovation drives us toward a cleaner, smarter, and more electrified city. We’re proud to play a key role in Ottawa’s energy evolution.

In recent years, we have been pivotal in enabling Ottawa’s transportation transformation, delivering projects that advance sustainability and improve urban infrastructure.

In 2024, we completed the first phase of EV charging infrastructure for 30 electric buses, laying the groundwork for a transit system that will eventually include more than 300 battery electric buses by 2028. This transformation rethinks how transit connects with energy. To meet this demand, Envari Energy Solutions, a Hydro Ottawa Group subsidiary, has installed initial charging systems and is moving forward with the Hydro Road municipal transformer station project.

The Hydro Road municipal transformer station, set for completion in 2027, will supply the increased power needed to charge the city’s expanding electric bus fleet. Aligned with our sustainability commitments, subsidiary Hydro Ottawa Limited, is developing Hydro Road as a low-carbon substation. We are undertaking a full project review, using innovative design, procurement and construction techniques that include using lower Global Warming Potential (GWP) materials, and equipment to address embodied carbon.

The project includes:

  • Strengthening the electricity system to support Ottawa’s growing electrical needs.
  • Installing new steel towers and two overhead 230 kilovolt (kV) power lines connecting to Hydro One’s existing transmission network.
  • Conducting a comprehensive environmental assessment under Ontario’s Class EA for Transmission Facilities, ensuring responsible development with environmental safeguards.

This transformer station will provide the backbone for the Zero-Emission Buses (ZEB) project, approved by Ottawa City Council in 2021.

A multi-modal commitment to electrification

Hydro Ottawa’s commitment to innovative transportation extends beyond buses. In 2023, we invested $3.2 million to support Stage 2 of Ottawa’s Light Rail Transit (LRT) program, further supporting the city’s clean mobility future. By supporting both road-based and rail-based electric transportation, Hydro Ottawa Group is helping to create an integrated and low-carbon transit network for the National Capital Region.

Innovation in action

These initiatives represent how Hydro Ottawa Group enables city-wide innovation. From installing smart infrastructure for public transit to building resilient transformer stations and investing in clean power for rail systems, Hydro Ottawa Group is defining what it means to be a 21st-century energy utility.

Ottawa’s electrified future is already being built, with Hydro Ottawa Group energizing innovation one project at a time.